Returns:
We do NOT accept returns on open/used products, due to hygiene interest. If an item is unworn/ in its original condition , you may return the item. We, at Gorge Plugs, are not obligated to pay for return shipping, therefore it's the buyers responsiblity to pay return shipping. If the item is returned within 7 days of it's recieval and is in its original, unworn /unopened state, we will return all money ( MINUS both shipping cost) back to your card/ account. Please send us an email at service.gorgeplugs@gmail.com after returning the item, with the reason for you return.
Refunds:
In cases where you may want a refund for any product(s)/ order(s) that you've purchased from our site; you must contact us in 3 days of the date you've received the items with a reason why. If needed, We will then ask you to send any pictures that will show us the problems you're having with our product. We, at Gorge Plugs, are under no obligation to give you a refund for your order if we feel that under any jurisdiction, that your claims are faulty. Specifically if there is no proof pertaining to your claims. You are entitled and guaranteed a full refund (MINUS shipping costs) if the item was received broken, and or, has significant damage/ scratches caused by the mailing process. OR, if desired, we can send you another pair of the same exact plugs to confiscate for the damaged ones.
We have the power to deny your refund at anytime if we feel that your claims are faulty.
Contact us at service.Gorgeplugs@gmail.com regarding any other questions needed to be adressed with the Return/ Refund of your recent purchase. We will be happy to help you!
Exchange request:
There is also an option to exchange your purchase if there is a problem with the item you recieved because of a mistake on our end (eg. wrong color,wrong custom design): in this case, we will replace the other item with the new and pay for shipping the new item back to you. The item you're exchanging must equal the same amount of the product you are wanting to replace it with, must be the same plug style, and it must also be the same gauge size. Please contact us first when deciding on replacing the item.
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